Study Guide > Florida Memorial University BUS 211 20

 Modern Management, 13e (Certo/Certo) Chapter 20 Controlling, Information, and Technology 1) Measuring performance is the first step in the controlling process. Answer: TRUE Page Ref: 468 Learning Outcome: Describe the components of the control process Objective: 1 Difficulty: Easy Classification: Conceptual 2) After actual performance has been measured and compared with established performance s ...[Show More]

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